Originally Posted by
Deeranged
Sorry Shaded, the guy's appointed by the club to liaise with the fans but doesn't do that unless, by the sounds of the response you got, it's raised by the DSA. Fair enough it's most likely an unpaid role but to not respond to an email with reasonable questions, even to say 'I've passed it on to the club' is not by any stretch of the imagination 'liaison'.
For me he's happy to take the free entry tickets and the club's happy that he won't rock any boats or ask any awkward questions - waste of a good opportunity for fans to actually communicate with the club. If he's not up to it he should step down but then of course the club would simply replace him with another impotent sycophant connected to the DSA.