Your complaint will be reviewed if they see it!
I wouldn't for one minute expect them to be on here 24/7. Both SwalePie and Cher1 have indicated they were pressed into taking on the role of moderator. I applaud them for not wanting to let the forum die, however, if they are not able to effectively moderate, then perhaps it's time to let the board die.
I don't hold with the idea that the board is self moderating. How many good posters have we lost, people like GranthamPie, Ulaggypie, Plympie, Wellypie/StuTNB, Chinola etc. I didn't always agree with Jacob, but I believe he was fair in his moderation.