Originally Posted by
Scum-Triumphant
Judge David Dixon said that beer festival guests had been escorted to fire escape which was locked but that neither defendant was to blame for the mistake because it was down to "human error".
"Centreplate's duty manager tried to direct those with mobility issues to the lifts, but they didn't arrive," said Judge Dixon.
"As a consequence, the visitors were directed to the service lifts, which again didn't arrive."
Judge Dixon said staff did not know how to use the four evacuation chairs and guests were not fully evacuated until 15 to 20 minutes after the alarm first sounded.