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Thread: The Wolves - Your Club, Your Voice' Fans Survey 14/15

  1. #11
    Join Date
    Mar 2008
    Posts
    17,655

    re: The Wolves - Your Club, Your Voice' Fans Survey 14/15

    Quote Originally Posted by Dudleywolf
    I completed it last night, and made serious reference to the booking fee. When at the fans parliament I asked Lyn Riordan (Ticket office manager)after the meeting had closed, what the booking fee was actually for, it was as I suspected a fee to cover the cost centre ie the staff wages of the office and a % to cover postage out to fans. I pointed out that a flat transaction fee would be fair but to charge £1.50 per ticket where someone may be purchasing , say 10 tickets is absurd as you are penalising loyalty. When the next meeting comes up , bombard me with complaints and I will quote them and bring the issue up at the meeting.
    With all due respect to Lyn, who I have always found to be very helpful, that answer may well be true, but is totally unacceptable. Surely ticket income is a contribution to all of the club's expenses and this charge is simply an addition to that.

    Booking fees have recently been the subject of widespre

  2. #12
    Join Date
    Mar 2006
    Posts
    29,491

    re: The Wolves - Your Club, Your Voice' Fans Survey 14/15

    Do you know you can actually print your home tickets at home?

  3. #13
    Join Date
    Mar 2008
    Posts
    17,655

    re: The Wolves - Your Club, Your Voice' Fans Survey 14/15

    Quote Originally Posted by wolves71
    Do you know you can actually print your home tickets at home?
    That is how I do it, Gav.

  4. #14
    Join Date
    Mar 2006
    Posts
    29,491

    re: The Wolves - Your Club, Your Voice' Fans Survey 14/15

    It's a pity the option wasn't available for away games as well, but not all clubs have the bar code scanning option.

  5. #15
    Join Date
    Jan 2005
    Posts
    2,983

    re: The Wolves - Your Club, Your Voice' Fans Survey 14/15

    Quote Originally Posted by wolves71
    Do you know you can actually print your home tickets at home?
    No problem with printing at home , but it doesn't help with multiple away ticket applications, also I don't think it helps with buying a number of home tickets?

  6. #16
    Join Date
    Mar 2008
    Posts
    17,655

    re: The Wolves - Your Club, Your Voice' Fans Survey 14/15

    Quote Originally Posted by Dudleywolf
    Do you know you can actually print your home tickets at home?
    No problem with printing at home , but it doesn't help with multiple away ticket applications, also I don't think it helps with buying a number of home tickets?[/quote]

    I usually get three, Duds. It hasn't presented any problems so far.

  7. #17
    Join Date
    Mar 2006
    Posts
    29,491

    re: The Wolves - Your Club, Your Voice' Fans Survey 14/15

    Quote Originally Posted by Dudleywolf
    Do you know you can actually print your home tickets at home?
    No problem with printing at home , but it doesn't help with multiple away ticket applications, also I don't think it helps with buying a number of home tickets?[/quote]

    I rarely use that option anyway, my sister usually prints them for herself, my dad and me.

  8. #18
    Join Date
    Nov 2009
    Posts
    4,391

    re: The Wolves - Your Club, Your Voice' Fans Survey 14/15

    Since introduced have used the print at home option for home games outside the season ticket without any issues.

    Good service!

    Completed the survey!

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