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Thread: O/T Ryanair

  1. #11
    Join Date
    Sep 2012
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    6,240
    Three months ago my wife and myself were holidaying in Spain when she complained of a headache, she then collapsed and so, with some friends we rushed her to hospital where she was diagnosed with a brain haemorrhage. She was kept in hospital for two weeks and told she could not fly for another two weeks, this meant we missed our scheduled flight with Ryanair. The people we were holidaying with had to go home but at the airport they went to the Ryanair desk and told the girl on the desk what had happened. This girl could not have been more helpful, not only did we not have to pay for our flight when we re-booked, she asked did we needed a taxi from the hospital to the airport? Did we need a wheelchair? Someone to escort us and carry our cases?

    When we got home I tried to contact Ryanair to tell them what this girl had done for us but could not find a suitable on-line address so she will go unrewarded but she certainly was a credit to Ryanair, A company that gets a lot of stick, but none from me now.

  2. #12
    Join Date
    Jan 2012
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    6,122
    Quote Originally Posted by LaxtonLad View Post
    Three months ago my wife and myself were holidaying in Spain when she complained of a headache, she then collapsed and so, with some friends we rushed her to hospital where she was diagnosed with a brain haemorrhage. She was kept in hospital for two weeks and told she could not fly for another two weeks, this meant we missed our scheduled flight with Ryanair. The people we were holidaying with had to go home but at the airport they went to the Ryanair desk and told the girl on the desk what had happened. This girl could not have been more helpful, not only did we not have to pay for our flight when we re-booked, she asked did we needed a taxi from the hospital to the airport? Did we need a wheelchair? Someone to escort us and carry our cases?

    When we got home I tried to contact Ryanair to tell them what this girl had done for us but could not find a suitable on-line address so she will go unrewarded but she certainly was a credit to Ryanair, A company that gets a lot of stick, but none from me now.


    Good story and hope your wife is making a full recovery. I have flown with Ryanair for over 13 years at least 4 times a year and never had 1 problem. However the latest shambles is a disgrace.

  3. #13
    Join Date
    Jun 2008
    Posts
    3,568
    Flying Ryanair is a last resort, unfortunately their frontline staff take the abuse which needs directing at people above and one in particular.

  4. #14
    Join Date
    Apr 2009
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    6,567
    Quote Originally Posted by sidders View Post
    Irish, you are so ***ist. You could at least give Tricky some idea whether the male attendants were gor-juss too...
    Brilliant Sidders

  5. #15
    Join Date
    Apr 2009
    Posts
    6,567
    Quote Originally Posted by LaxtonLad View Post
    Three months ago my wife and myself were holidaying in Spain when she complained of a headache, she then collapsed and so, with some friends we rushed her to hospital where she was diagnosed with a brain haemorrhage. She was kept in hospital for two weeks and told she could not fly for another two weeks, this meant we missed our scheduled flight with Ryanair. The people we were holidaying with had to go home but at the airport they went to the Ryanair desk and told the girl on the desk what had happened. This girl could not have been more helpful, not only did we not have to pay for our flight when we re-booked, she asked did we needed a taxi from the hospital to the airport? Did we need a wheelchair? Someone to escort us and carry our cases?

    When we got home I tried to contact Ryanair to tell them what this girl had done for us but could not find a suitable on-line address so she will go unrewarded but she certainly was a credit to Ryanair, A company that gets a lot of stick, but none from me now.
    Oh dear Laxton, a great story about the girl indeed but tinged with some sadness... how is your wife now bud?

  6. #16
    Join Date
    Sep 2012
    Posts
    6,240
    Quote Originally Posted by irish_pie View Post
    Oh dear Laxton, a great story about the girl indeed but tinged with some sadness... how is your wife now bud?
    Thanks for asking irish_pie, thanks too to JoePass.

    She is still seeing a neurologist, has regular blood pressure tests, takes medication to keep it low and has brain scans. What is disturbing though, is that now, whenever she has a headache, she worries that it might worsen into another haemorrhage. She is slowly getting her confidence back though.

  7. #17
    Join Date
    Jan 2010
    Posts
    20,648
    Quote Originally Posted by sidders View Post
    Irish, you are so ***ist. You could at least give Tricky some idea whether the male attendants were gor-juss too...
    Don't worry Sid, you couldn't raise a smile, never mind an erection

  8. #18
    Join Date
    Jan 2010
    Posts
    20,648
    Quote Originally Posted by LaxtonLad View Post
    Three months ago my wife and myself were holidaying in Spain when she complained of a headache, she then collapsed and so, with some friends we rushed her to hospital where she was diagnosed with a brain haemorrhage. She was kept in hospital for two weeks and told she could not fly for another two weeks, this meant we missed our scheduled flight with Ryanair. The people we were holidaying with had to go home but at the airport they went to the Ryanair desk and told the girl on the desk what had happened. This girl could not have been more helpful, not only did we not have to pay for our flight when we re-booked, she asked did we needed a taxi from the hospital to the airport? Did we need a wheelchair? Someone to escort us and carry our cases?

    When we got home I tried to contact Ryanair to tell them what this girl had done for us but could not find a suitable on-line address so she will go unrewarded but she certainly was a credit to Ryanair, A company that gets a lot of stick, but none from me now.
    awful situation Laxton, glad you got the Mrs home safely. Hope she recovers well

  9. #19
    Join Date
    May 2003
    Posts
    5,074
    People are now booking cheap flights they dont need with the hope of them being cancelled for compo, better odds than a scratchcard.

  10. #20
    Join Date
    Feb 2010
    Posts
    7,852
    Quote Originally Posted by LaxtonLad View Post
    Three months ago my wife and myself were holidaying in Spain when she complained of a headache, she then collapsed and so, with some friends we rushed her to hospital where she was diagnosed with a brain haemorrhage. She was kept in hospital for two weeks and told she could not fly for another two weeks, this meant we missed our scheduled flight with Ryanair. The people we were holidaying with had to go home but at the airport they went to the Ryanair desk and told the girl on the desk what had happened. This girl could not have been more helpful, not only did we not have to pay for our flight when we re-booked, she asked did we needed a taxi from the hospital to the airport? Did we need a wheelchair? Someone to escort us and carry our cases?

    When we got home I tried to contact Ryanair to tell them what this girl had done for us but could not find a suitable on-line address so she will go unrewarded but she certainly was a credit to Ryanair, A company that gets a lot of stick, but none from me now.
    She'll have been dismissed for not contributing to Leary's profits.

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