O/T Bloody CustomerServices.

[Lolmorgan]

I have just spent over 2hrs with British Gas & Virginmedia CustomerServices both operators Asian now I don't mind but I could not understand either of them,please if you are going to employ people on CustomerServices could we make sure they can speak properly.Time after time I asked them to explain over & over again & to slow down it's not a race.

[great_fire]

When it's time to change contracts check whether the supplier has UK-based customer service.

BT uses Asian call centres for example but it's subsidiary Plusnet is based in Sheffield.

[Grist_To_The_Mill]

It is for them they are logged on how many they “help” per hour

Currently I’m “negotiating” with BT, been going on for a week now, 4 different “service” agents and I’m still no nearer a solution

[great_fire]

It is for them they are logged on how many they “help” per hour

Currently I’m “negotiating” with BT, been going on for a week now, 4 different “service” agents and I’m still no nearer a solution

BT are garbage, their billing department especially, Plusnet aren't as good as they were before BT took them over but they're still better than BT.

[WanChaiMiller]

BT are garbage, their billing department especially, Plusnet aren't as good as they were before BT took them over but they're still better than BT.

Preparing for nationalisation. 😁😁

[Godsend.F.C.]

I have just spent over 2hrs with British Gas & Virginmedia CustomerServices both operators Asian now I don't mind but I could not understand either of them,please if you are going to employ people on CustomerServices could we make sure they can speak properly.Time after time I asked them to explain over & over again & to slow down it's not a race.

Just a thought.

Try learning Urdu, or at least Urdu for ‘ please slow down’ they may be impressed IF they speak Urdu.

[Lolmorgan]

Preparing for nationalisation. 😁😁

Like a moth to a light with the O/T posts,keep your political posts off my posts please.

[Lolmorgan]

Just a thought.

Try learning Urdu, or at least Urdu for ‘ please slow down’ they may be impressed IF they speak Urdu.

I’d rather learn feck off in Urdu.Not you mate by the way.

[Godsend.F.C.]

I’d rather learn feck off in Urdu.Not you mate by the way.

Ha ha, don’t have to tell you a lot of call centres are abroad, that’s mmmm progress mmmm.

[great_fire]

Just a thought.

Try learning Urdu, or at least Urdu for ‘ please slow down’ they may be impressed IF they speak Urdu.

Urdu is Pakistan I think, Hindi is the Indian version of that, although I think they're pretty much the same when they're spoken but they're written differently.

Hindi version:

कृपया थोडा धीरे हो जाओ
krpaya thoda dheere ho jao

Urdu version:

مہربانی کرکے اہستہ ہو جائیں