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Thread: Re : Your Season Pass Order: Identification Required

  1. #1
    Join Date
    Jan 2006
    Posts
    789

    Re : Your Season Pass Order: Identification Required

    I've received a generic email from the ticket office at Notts asking me for a scan of either my passport or driving licence to prove that I qualify for the senior concession. I understand why this would be needed but my concern is that it doesn't contain either my name or supporter number and, whilst I'm sure it's legitimate, I'm very wary of sending something like this without being absolutely certain that it's kosher.
    Maybe I'm overthinking this but I'm a very suspicious person when it comes to divulging such information without being 100% certain that it's going to the correct place.

  2. #2
    Join Date
    Oct 2004
    Posts
    684
    I was told this on the phone. They told me I had to send it to their email address. I wasn’t sent an email directly.

  3. #3
    Join Date
    Jul 2009
    Posts
    4,783
    I was sent the email & popped my driving licence into the ticket office yesterday, I can understand your concern but it all seems kosher.

  4. #4
    Join Date
    Oct 2018
    Posts
    2,494
    Standard procedure, its all above board

  5. #5
    Join Date
    Feb 2007
    Posts
    15,909
    Quote Originally Posted by Observerpie View Post
    I've received a generic email from the ticket office at Notts asking me for a scan of either my passport or driving licence to prove that I qualify for the senior concession. I understand why this would be needed but my concern is that it doesn't contain either my name or supporter number and, whilst I'm sure it's legitimate, I'm very wary of sending something like this without being absolutely certain that it's kosher.
    Maybe I'm overthinking this but I'm a very suspicious person when it comes to divulging such information without being 100% certain that it's going to the correct place.
    Me likewise I rang the club and said similar,note they ask for this having taken your money from your bank account also.
    I took my Driving Licence & my wifes to the ticket office yesterday rather than send a copy in.

  6. #6
    Join Date
    Nov 2004
    Posts
    34,504
    Quote Originally Posted by Observerpie View Post
    I've received a generic email from the ticket office at Notts asking me for a scan of either my passport or driving licence to prove that I qualify for the senior concession. I understand why this would be needed but my concern is that it doesn't contain either my name or supporter number and, whilst I'm sure it's legitimate, I'm very wary of sending something like this without being absolutely certain that it's kosher.
    Maybe I'm overthinking this but I'm a very suspicious person when it comes to divulging such information without being 100% certain that it's going to the correct place.
    It's genuine. I e-mailed a scan of my passport and got a 'thank you' reply from Mike Townsend to say my ST was sorted.

  7. #7
    Join Date
    Oct 2018
    Posts
    2,494
    Quote Originally Posted by Observerpie View Post
    I've received a generic email from the ticket office at Notts asking me for a scan of either my passport or driving licence to prove that I qualify for the senior concession. I understand why this would be needed but my concern is that it doesn't contain either my name or supporter number and, whilst I'm sure it's legitimate, I'm very wary of sending something like this without being absolutely certain that it's kosher.
    Maybe I'm overthinking this but I'm a very suspicious person when it comes to divulging such information without being 100% certain that it's going to the correct place.
    You could pop in with the relevant accreditation

  8. #8
    Join Date
    Apr 2005
    Posts
    1,549
    Definitley legit. I spoke to Mike Townsend the other day about the email. My son is disabled so my season ticket is classed as a carer. We sent the disability info to him a while back.
    This email is legit, but a blanket one to cover everyone, even if they have had sent the details in before.
    In other words...if you've sent in details in last three months...ignore it. If not, then to get your season ticket you do need to do this.

    Basically Notts have a high percentage of concessionary tickets compared to others (who would have thought it lol) and he is making sure the club is covered correctly financially.

    He is working through the whole ticket system making sure it meets the clubs requirements (which means no one is getting a concessionary pass without proof which is up to date from now on.)

  9. #9
    Join Date
    Jan 2006
    Posts
    789
    Thanks for all the replies, I was pretty sure that it wasn't a scam but not being able to nip in with the documentation I just needed to know that I wasn't the only one!

  10. #10
    Join Date
    Oct 2008
    Posts
    8,633
    If you have major privacy concerns which is fair enough take a pleasant drive go into the Navi for a pint and show them the documents and make a day of it mate. I wish I could sometimes!

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