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Thread: Customer Service at United

  1. #11
    I sent various emails in regards to a commemorative brick for my auld man and was ignored, tell you what though, Fran and Moira in the shop are on the ball, always guaranteed a reply, 2 diamonds!!!!

  2. #12
    Quote Originally Posted by offshore_arab83 View Post
    I sent various emails in regards to a commemorative brick for my auld man and was ignored, tell you what though, Fran and Moira in the shop are on the ball, always guaranteed a reply, 2 diamonds!!!!
    Totally agree on both counts. Especially for me, Moira helps me out a lot (for obvious reasons) and she's amazing.

  3. #13
    Join Date
    Jan 2018
    Posts
    447
    Quote Originally Posted by TerryTheTerror View Post
    Totally agree on both counts. Especially for me, Moira helps me out a lot (for obvious reasons) and she's amazing.
    Looks like its the online customer service that is honking or, it seems, just not there at all.

  4. #14
    Join Date
    Apr 2017
    Posts
    689
    The Moira in the shop seems to be the only real thread of sanity in the sales system I remember her from 20 years ago when she would move mountains to try get you a ticket in necessary (esp not living in the town) but the champions that live in the big house across the road let the club down.

    Its at times like this that they really should be pulling together every extra ounce.

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