O/t ?
I am in awe of the technology today but this one is beyond anything I thought possible.
Having booked an appointment, within the confirmation was :
“We may call you for more info, and in some cases, we may suggest a remote appointment instead”.
The mind boggles. I remember the sign in the hairdresser’s window saying “Haircuts while you wait”, but never heard of a remote appointment for ear wax removal.
O/t ?