My son has ordered some tickets for the Rotherham game and I have received an email from the club telling me that I have to download an ‘app’ and go through some rigmarole to get them on to my phone. Anyone else suffering this nonsense? Why can’t they just either post me the tickets or send as an attachment to the email, so I can just print them? So annoying that a simple process has to be made more complicated; what if someone doesn’t have a smartphone?