Re : Your Season Pass Order: Identification Required

[Observerpie]

I've received a generic email from the ticket office at Notts asking me for a scan of either my passport or driving licence to prove that I qualify for the senior concession. I understand why this would be needed but my concern is that it doesn't contain either my name or supporter number and, whilst I'm sure it's legitimate, I'm very wary of sending something like this without being absolutely certain that it's kosher.
Maybe I'm overthinking this but I'm a very suspicious person when it comes to divulging such information without being 100% certain that it's going to the correct place.

[magpie2k4]

I was told this on the phone. They told me I had to send it to their email address. I wasn’t sent an email directly.

[ancientpie]

I was sent the email & popped my driving licence into the ticket office yesterday, I can understand your concern but it all seems kosher.

[Glad2BeAPie]

Standard procedure, its all above board

[Bridg4d_Pie_]

I've received a generic email from the ticket office at Notts asking me for a scan of either my passport or driving licence to prove that I qualify for the senior concession. I understand why this would be needed but my concern is that it doesn't contain either my name or supporter number and, whilst I'm sure it's legitimate, I'm very wary of sending something like this without being absolutely certain that it's kosher.
Maybe I'm overthinking this but I'm a very suspicious person when it comes to divulging such information without being 100% certain that it's going to the correct place.
Me likewise I rang the club and said similar,note they ask for this having taken your money from your bank account also.
I took my Driving Licence & my wifes to the ticket office yesterday rather than send a copy in.

[Elite_Pie]

I've received a generic email from the ticket office at Notts asking me for a scan of either my passport or driving licence to prove that I qualify for the senior concession. I understand why this would be needed but my concern is that it doesn't contain either my name or supporter number and, whilst I'm sure it's legitimate, I'm very wary of sending something like this without being absolutely certain that it's kosher.
Maybe I'm overthinking this but I'm a very suspicious person when it comes to divulging such information without being 100% certain that it's going to the correct place.

It's genuine. I e-mailed a scan of my passport and got a 'thank you' reply from Mike Townsend to say my ST was sorted.

[Glad2BeAPie]

I've received a generic email from the ticket office at Notts asking me for a scan of either my passport or driving licence to prove that I qualify for the senior concession. I understand why this would be needed but my concern is that it doesn't contain either my name or supporter number and, whilst I'm sure it's legitimate, I'm very wary of sending something like this without being absolutely certain that it's kosher.
Maybe I'm overthinking this but I'm a very suspicious person when it comes to divulging such information without being 100% certain that it's going to the correct place.

You could pop in with the relevant accreditation

[hissingdwarf]

Definitley legit. I spoke to Mike Townsend the other day about the email. My son is disabled so my season ticket is classed as a carer. We sent the disability info to him a while back.
This email is legit, but a blanket one to cover everyone, even if they have had sent the details in before.
In other words...if you've sent in details in last three months...ignore it. If not, then to get your season ticket you do need to do this.

Basically Notts have a high percentage of concessionary tickets compared to others (who would have thought it lol) and he is making sure the club is covered correctly financially.

He is working through the whole ticket system making sure it meets the clubs requirements (which means no one is getting a concessionary pass without proof which is up to date from now on.)

[Observerpie]

Thanks for all the replies, I was pretty sure that it wasn't a scam but not being able to nip in with the documentation I just needed to know that I wasn't the only one!

[queenslandpie]

If you have major privacy concerns which is fair enough take a pleasant drive go into the Navi for a pint and show them the documents and make a day of it mate. I wish I could sometimes!

[Observerpie]

If you have major privacy concerns which is fair enough take a pleasant drive go into the Navi for a pint and show them the documents and make a day of it mate. I wish I could sometimes!

I'll have a pint with you in Queensland next year but I won't be driving there.

[queenslandpie]

I'll have a pint with you in Queensland next year but I won't be driving there.

Youre welcome here like all Pies! Let me know when you are coming and I will tarmac the dirt road!

[Observerpie]

Won't be until October next year with everything that's happening at present. Plenty of time to sort the tarmac out!

[queenslandpie]

Won't be until October next year with everything that's happening at present. Plenty of time to sort the tarmac out!

Ironically I might not be here then as may be in the UK for a few months ( I Hope) but when I go away I sometimes AIRBNB our house. Send me a message for options cheers R

[frenchmagpie]

I've received a generic email from the ticket office at Notts asking me for a scan of either my passport or driving licence to prove that I qualify for the senior concession. I understand why this would be needed but my concern is that it doesn't contain either my name or supporter number and, whilst I'm sure it's legitimate, I'm very wary of sending something like this without being absolutely certain that it's kosher.
Maybe I'm overthinking this but I'm a very suspicious person when it comes to divulging such information without being 100% certain that it's going to the correct place.

If you have software that can add a password to your scan (many PDF programs do) then password it with your supporter number and tell the ticket office as they should have access to that number. I understand your concern about sending a document like this over email.

[jackal2]

If you have major privacy concerns which is fair enough take a pleasant drive go into the Navi for a pint and show them the documents and make a day of it mate. I wish I could sometimes!

I'm a bit sceptical about this policy that you cannot renew season tickets in person for Covid reasons. If you can go to shops and various other outlets in Nottingham wearing a facemask and queue in a socially distanced manner to buy things over the counter, I'm not sure any greater level of Covid security is now necessary to visit the club ticket office and renew your season ticket. They've got the capacity to serve you from behind the glass, with the supporter standing in the opening air, if they think the risk is that great. I've played along with it and renewed my season ticket remotely this time because I want to put my money in the club, but there are some of us who still like doing business face-to-face and a club the size of Notts County operate in a buyer's market where they shouldn't start trying to dictate terms. If we're willing to give them our money they should be grateful for receiving it any way the customer wishes.

[Oldstripy]

Been down ML this morning to have my ID and date of birth checked, was told the club are having to do this because too many people have been lying about their age (trying to buy child tickets) and it is a one off thing.