Streaming Wrexham game

[JockPie]

I'm on holiday in Portugal and was all excited about being able to watch todays game live but there doesn't seem to be an option to stream the game. Am I being stupid?

[irishpete]

No should be able to get it. Only UK Ireland unable on match day Saturdays

[JockPie]

That's what I thought but there's only an option to listen live. See if it changes at kick off

[sinophile]

There's a technical problem. I've bought the video pass, but can only get audio. They say they are working on it.

[OchPie]

Very annoying... weekday games are too late for me so was looking forward to watching this!

[the_anticlough]

There's a technical problem. I've bought the video pass, but can only get audio. They say they are working on it.

Not good enough when you've paid - has to be some kind of refund

[queenslandpie]

also issues

[JockPie]

Mmmm are they going to let us knoww once it's sorted

[drillerpie]

Not working for me either

[OchPie]

There's a technical problem. I've bought the video pass, but can only get audio. They say they are working on it.

Where did you see this? Can't see owt on the Notts (or Wrexham) twitter

[eyepie]

No video for me either.

[irishpete]

Already 5 min behind plays 10 secs then buffers

[irishpete]

Where did you see this? Can't see owt on the Notts (or Wrexham) twitter
Commentator said on audio

[sinophile]

I've contacted iFollow support, who say they are working on it.

[OchPie]

Thanks - frustrating stuff.

[marky]

I've contacted iFollow support, who say they are working on it.

They should not be taking payments off people until it's sorted. Not fair on those who use this service regularly (fortunately I don't).

[the_anticlough]

They shouldn't sell packages they can't deliver. Hope you don't have to spend time chasing after refunds, that should be automatic.

[OchPie]

I have a season ticket so doubt they'll do anything, but anyone who bought a single match pass should definitely get something back

[queenslandpie]

jeshrun on i follow support says they are fixing it but no eta. sheep chewed cable???

[hissingdwarf]

Does the pass give you I follow access across the matches? Maybe try the Wrexham feed?
On the cough cough firestick… yes having to put up with Wrexham commentators, but feed is flawless.

[keldsyke]

Does the pass give you I follow access across the matches? Maybe try the Wrexham feed?
On the cough cough firestick… yes having to put up with Wrexham commentators, but feed is flawless.


Same here no issues

[irishpete]

Does the pass give you I follow access across the matches? Maybe try the Wrexham feed?
On the cough cough firestick… yes having to put up with Wrexham commentators, but feed is flawless.

Fire stick Wots that????🤣🤣

[Glad2BeAPie]

Does the pass give you I follow access across the matches? Maybe try the Wrexham feed?
On the cough cough firestick… yes having to put up with Wrexham commentators, but feed is flawless.
Which app on the F/S

[ThaiPie]

same here, only audio Grrrr

[matt_magpie]

same for me too, no video.

[OchPie]

"Thank you. Unfortuantely, there is currently an issue with the Notts stream. We are aware of the issue and we are working with our production partner to resolve the issue, please keep checking as this should soon be resolved"

[matt_magpie]

"Thank you. Unfortuantely, there is currently an issue with the Notts stream. We are aware of the issue and we are working with our production partner to resolve the issue, please keep checking as this should soon be resolved"

Where’s this posted?

[OchPie]

Where’s this posted?

Not publicly posted. I got them on the live chat.

[eyepie]

Not publicly posted. I got them on the live chat.

Same here

[matt_magpie]

Not publicly posted. I got them on the live chat.

Cheers

[OchPie]

NCFC Twitter:

The EFL have advised us that the issues with today's iFollow stream have been resolved. Please delete your browsing data/cache and try again if the problem persists.

(Not working for me yet)

[sinophile]

Still not working. I've cleared my browsing data, cache, etc and still only audio

[IluvNotts]

NCFC Twitter:

The EFL have advised us that the issues with today's iFollow stream have been resolved. Please delete your browsing data/cache and try again if the problem persists.

(Not working for me yet)

Thank God for that.
I've been watching the Wrexham stream and their commentator must have taken something. He becomes orgasmic every time Wrexham are in possession.

[deadyoyomagpie]

Still not working. I've cleared my browsing data, cache, etc and still only audio
Same.
:mad:

[queenslandpie]

Same.
:mad:

yep same

[OchPie]

Support told me to email into ifollow to chase a refund if it doesn't work. Didn't promise anything mind you.

[queenslandpie]

Support told me to email into ifollow to chase a refund if it doesn't work. Didn't promise anything mind you.

Same and I will be.

[hissingdwarf]

Which app on the F/S

Smarters Pro
Tbf, it’s actually a Nvidia Shield, but most people recognise the cough cough firestick! :)

[drillerpie]

I've bought the Wrexham match pass and have got Notts audio running in the background. Will try and get a refund for the 10 quid for the Wrexham pass but not holding my breath.

[JockPie]

still not working for me

[cypruspie]

EFL wrexem so true

[eyepie]

Nothing for me still. Cleaned everything but no go.

[Glad2BeAPie]

I've bought the Wrexham match pass and have got Notts audio running in the background. Will try and get a refund for the 10 quid for the Wrexham pass but not holding my breath.
You can change commentary in the audio settings, cog wheel bottom right of screen

[matt_magpie]

got hold of them on live chat and said same thing, will just try and get a refund, was looking forward to it all day.

[deadyoyomagpie]

I have emailed ifollow@efl.com asking for full refund. They must have rubbish tech support there if they can't get a link to appear for a stream which appears to working fine for the Disney mob and those with cracked fire sticks. Not impressed.

[eyepie]

Email sent.

[cypruspie]

Email sent for free match pass or FULL refund for no match Video

[JockPie]

who do I email?

[eyepie]

Try ifollow@efl.com

[deadyoyomagpie]

who do I email?

From my chat with support ...
(16:11:11) Ace A.: Yes, you should be entitled for a refund. Unfortunately we are not able to provide any billing assistance on this channel. Please send in your request to ifollow@efl.com (mailto:ifollow@efl.com) so we can review.
Please include your registered email, plus the club you follow.

[JockPie]

Thanks

[WarsopPie]

I'm on holiday in Portugal and was all excited about being able to watch todays game live but there doesn't seem to be an option to stream the game. Am I being stupid?

Worked fine for me on my dodgy stick

[The_Magpie]

First time I’ve tried streaming it through iFollow and it didn’t work at all. Getting a refund processed though. To those who use it regularly, is it usually reliable? I’m guessing not!

[matt_magpie]

First time I’ve tried streaming it through iFollow and it didn’t work at all. Getting a refund processed though. To those who use it regularly, is it usually reliable? I’m guessing not!

It was the first time I’ve had an issue and watched quite a few now.

[The_Magpie]

It was the first time I’ve had an issue and watched quite a few now.

Ok, thanks. I might give it another go this week then.

[cypruspie]

Also getting refund they wrote aprox. 14days
reply to The-Magpie
I have poor internet and this is the first time Saturday it not been supplied since lockdown you must have heard me shouting surely each week ha ha

[ThaiPie]

I got a £3 refund, hardly compensates for the faffing about for two hours. Hey ho.