It's a bit frustrating though isn't it.
£800-900m stadium, we can order our tickets on line (great) but then they send them through the post and we're at the mercy of the Royal Mail. We should be able to print them ourselves (like RUFC) or they email us our e ticket.
As an option if someone has no email then by all means send through the post
It's the year 2018...need to be better than that