Quote Originally Posted by grantzer View Post
The objectives of business is to make more money,the objective of the union is to look after its members. If a business can make more money and it means less customers,it will probably do that. If a union improves conditions for workers by having less customers,it will probably do that. Occasionally business and unions can find a way to grow a business,make more money and improve conditions, but it is very rare.

But no business does anything if their is no money in it for them, and usually,no union does anything if it makes conditions worse for its members.

Customers are generally irrelevant to both sides.
Without customers there's no company. Without the company there's no point in the union.

I disagree that customers can be considered irrelevant by both but are in fact pretty much essential to both their existences. It could be that customer requirements are considered a lower priority though.