0/c Forced return to South Yorkshire

[Exiletyke]

Sorry to hear of your problems Filey
The whole concept of Openreach is to say the least shyte
Perhaps this link [if you can access on your mobile, if you have one] may help
Is your emergency button system run by a private company to which you pay a fee if so perhaps they can add their assistance with Openreach
Hope you can get it sorted & best wishes
https://www.homeandbusiness.openreac...ew-build-homes

I think the rules may be different now compared to a while ago
Your sevice provider {Sky} should be able to deal with Openreach as up to a whlie ago Openreach could not be contacted by Joe public as they would only deal with service providers Eg Sky as wholesale customers