One procedure at one hospital does not tell any real story.
They partly closed Hartlepool hospital and north tees hospital is a shambles where my wife's mother received her care for the big C. We've spent long enough in that one to see just how badly run it is and half the staff don't seem to have a clue. Many are on banks for cover.

The NHS is going down the nick and likely deliberate so we end up paying like America. Making out like we get it all free when taxes pay for it all, yet we're made to feel like we're getting stuff as some kind of privilege.