
Originally Posted by
Brin
FAO Eric's lad/Crash.
Fed up of waiting to hear from Virgin regarding our refund so did a section 75 as you both suggested. 72 hours later, result! Payment put back onto my credit card and today I requested it to go back into my bank account. Cheers fella.
Do feel for the tour operators because of the Covid situation, however, if they want to retain loyal customers like us, then they should look to pay back refunds much more quicker than 81 days!