I find the wife will spends less using card. Rather that taking say £100 from the cash machine to buy something she doesn't really need she uses the card and it's only the actual £69.99 spent that comes out of the bank.
I have no idea what used to happen to the 'missing' £30 but I never saw it.
I assume that you worked for the TSB.
My next door neighbour in Dundee W as in her 70’s and had been a TSB (previously Dundee Savings Bank) customer all her days,
One day she told me that she had been in her local,TSB branch to ask the balance of her account.
She was asked to take a seat and by the time she had left her branch a member of staff had sold her a policy which contained death cover.,
I told her that in my opinion it was ridiculous that a member of staff in her TSB bank sold her a policy with death cover when all she wanted to know was the balance of her account.
She asked me if I could find out what her policy was worth. I took a note of the name and number of units purchased.
I checked them in the Financial Times which the branch I worked in received weekly.
I then had to infirm my next door neighbour that the value of her policy had dropped in value by several hundred pounds. There was a difference in price between the Sell and Buy price of the units. The TSB would also receive commission on the sale of this policy.
N my opinion this was another form of mis-selling and the management of the TSB should have been ‘hauled over the coals’ for actively encouraging their staff to sell these unsuitable policies to their customers.
Unfortunately my neighbour will never receive compensation as she sadly passed away almost thirty years ago.
I am a retired bank employee and I would never use online banking. There is too much fraud involving crooked staff working in large bank service centres. selling signatures for fraudulent standing orders or in my case holding back a pay in by over a week so that my cheque could be fraudulently altered from £75 to £2,350 to be cleared through the Clearing System and debited to my current account. Ultimately I would have received a refund and the criminals would be £2.350 better off.
The introduction of Chip and Pin forced the criminals into to obtaining innocent customers details from crooked bank staff for their criminal activities. Prior to then bank current account holders had a cheque book and a cheque guarantee card. Criminals used to steal cheque books and cheque cards where they purchased goods up to the value of £99.99 as the cheque guarantee card had a limit of £100.
Providing the shopkeeper carried out the transaction by the laid down rules the banks could not return these stolen cheques and they had to take the loss.
The banks in my opinion only have themselves to blame for the explosion of fraudulent cheques issued for up to £99.99.
In the early 1970’s they went daft issuing personalised cheque books with a cheque guarantee card to all and sundry when they opened a current. account.
In my opinion the banks should have been issued blank cheque books which only contained their customer’s account number and the cheque guarantee card should have remained at £50.
Last edited by islaydarkblue; 15-10-2020 at 05:08 PM.
regarding the amount of online fraud, THE DATA PROTECTION ACT would seem to be inadequate and needs to be reviewed.
everybody knows your business, eg if your hose insurance is due, the letters pile in the door trying to sell you house insurance.
a few years ago i filled in the electoral register from DUNDEE CITY COUNCIL, as well as the relevant details, they also informed me that
i would be placed on the open register, where my details would be given to various parties.
i indicated that i did not wish to be on the open register.
i phoned to complain that the wording should be different and that no one should be on the open register, unless by their consent.
i received a letter taking note of my concerns and also that i was not on the open register.
Hi Deecom,
Are you aware that local authorities throughout the U.K. sell the details of people on the Open Register to third parties.
A number of years ago I discovered this and I transferred my wife and myself’s details onto the closed electoral register.
I would urge every voter to move their details from the Open Register to the closed register.
Google Pestfix.