21/22 Season tix

[offshore_arab83]

There was an email sent oot on 9th January G, and was a poor response to it, granted this is old data but the initial response of 3600+ contacted yet only 1200 bothered their arse to respond

see below sir

Out of the 3600+ households we reached out to, almost 73% opened the email and over 1900 clicked onto the survey. This meant that we have so far received almost 1200 responses to the survey.

Although the response so far to the survey has been fantastic in terms of the large majority of fans agreeing to waive their credits, we have only received responses from about 25% of season ticket holders, and we really need a much bigger survey response before we can make any firm decisions regards our financial planning for 2021. So if you have not already done so, please complete this survey at your earliest convenience.

[Whitfieldarab]

There was an email sent oot on 9th January G, and was a poor response to it, granted this is old data but the initial response of 3600+ contacted yet only 1200 bothered their arse to respond

see below sir

Out of the 3600+ households we reached out to, almost 73% opened the email and over 1900 clicked onto the survey. This meant that we have so far received almost 1200 responses to the survey.

Although the response so far to the survey has been fantastic in terms of the large majority of fans agreeing to waive their credits, we have only received responses from about 25% of season ticket holders, and we really need a much bigger survey response before we can make any firm decisions regards our financial planning for 2021. So if you have not already done so, please complete this survey at your earliest convenience.

Got to admit that I never responded to it because I lost my season ticket card so couldn't provide that long number they were after. Found it now but never had the email again which I find a bit strange with all the financial uncertainty that there seems to be,I thought they'd be pressing for some assurances from season ticket holders over these credits.....and of course I will be waiving the credits anyway.

[GUNBOAT]

Got to admit that I never responded to it because I lost my season ticket card so couldn't provide that long number they were after. Found it now but never had the email again which I find a bit strange with all the financial uncertainty that there seems to be,I thought they'd be pressing for some assurances from season ticket holders over these credits.....and of course I will be waiving the credits anyway.

Need to be honest i fell into that category as well mate and i am definitely NOT wanting any money back or credits so what can i do?.

[ballumbie_arab]

There was an email sent oot on 9th January G, and was a poor response to it, granted this is old data but the initial response of 3600+ contacted yet only 1200 bothered their arse to respond

see below sir

Out of the 3600+ households we reached out to, almost 73% opened the email and over 1900 clicked onto the survey. This meant that we have so far received almost 1200 responses to the survey.

Although the response so far to the survey has been fantastic in terms of the large majority of fans agreeing to waive their credits, we have only received responses from about 25% of season ticket holders, and we really need a much bigger survey response before we can make any firm decisions regards our financial planning for 2021. So if you have not already done so, please complete this survey at your earliest convenience.

The thing is though J, they called it a survey, but it wasn’t really a survey, as your decision was final (if waiving the credit), which was a bit sneaky.
Bearing in mind this pandemic has now lasted over a full year, with many people financially impacted, nobody should’ve been forced to make a decision, some 4-5 months before the current season ended, never mind for when the next starts, or not knowing what league we would be in!!
I have no intention of taking anything back, but that approach irked me, so I deferred my decision. Fortunately, I can waive the credit and get a new season ticket, but sadly, I’m sure many are not in the same position, and now, those that may NEED to exercise that option to get their credit, are being punished, by having to pay full price, and possibly lose their existing seat (some could be long standing season ticket holders, who’ve always sat in the same seat, with friends or family!).
Loyalty goes both ways, and I don’t think the club have managed this well at all, to be honest. It was stupid to offer it in the first place, granted, but while we did get games streamed, Joe Public could watch games at a much cheaper price than they would PATG, so season ticket holders still took a hit.
For some fans, it could be the difference between watching United next season, or not, and I would never want any Arab denied that privilege.

[offshore_arab83]

The thing is though J, they called it a survey, but it wasn’t really a survey, as your decision was final (if waiving the credit), which was a bit sneaky.
Bearing in mind this pandemic has now lasted over a full year, with many people financially impacted, nobody should’ve been forced to make a decision, some 4-5 months before the current season ended, never mind for when the next starts, or not knowing what league we would be in!!
I have no intention of taking anything back, but that approach irked me, so I deferred my decision. Fortunately, I can waive the credit and get a new season ticket, but sadly, I’m sure many are not in the same position, and now, those that may NEED to exercise that option to get their credit, are being punished, by having to pay full price, and possibly lose their existing seat (some could be long standing season ticket holders, who’ve always sat in the same seat, with friends or family!).
Loyalty goes both ways, and I don’t think the club have managed this well at all, to be honest. It was stupid to offer it in the first place, granted, but while we did get games streamed, Joe Public could watch games at a much cheaper price than they would PATG, so season ticket holders still took a hit.
For some fans, it could be the difference between watching United next season, or not, and I would never want any Arab denied that privilege.

Agreed on all points B, i dont know anyone wanting the credits but if they do i cant fault them for it either as thats what the clubs offered.

The club are now trying to penalise anyone wanting credits with threats of losing seats etc. No the best is it.

[JamesMcClean]

Agreed on all points B, i dont know anyone wanting the credits but if they do i cant fault them for it either as thats what the clubs offered.

The club are no trying to penalise anyone wanting credits with threats of losing seats etc. No the best is it.

Yeh, basically they are making the decision for those thinking about taking the credits as difficult as possible and pushing them in to a wee bit of a corner. Essentially they are saying ‘Yes, take the credits by all means but understand that there will be penalties involved for you for taking such an action’. That was never part of the original credits proposal last year and can be seen as disingenuous at best.

[AraBrian]

Yeh, basically they are making the decision for those thinking about taking the credits as difficult as possible and pushing them in to a wee bit of a corner. Essentially they are saying ‘Yes, take the credits by all means but understand that there will be penalties involved for you for taking such an action’. That was never part of the original credits proposal last year and can be seen as disingenuous at best.

I must be reading the thing wrong hopeless at picking things up but where does it tell you about the punishment for those taking money back from club I can't see it?

[ballumbie_arab]

I must be reading the thing wrong hopeless at picking things up but where does it tell you about the punishment for those taking money back from club I can't see it?

From the website:
(So an existing season ticket holder, in GF lower or ET lower has to wait until 2nd June, if taking their credit, renew at a cost of £460 and risk losing their seat (the latter being the unfair bit imo))



2020/2021 Credits

If you wish to claim a credit for the 20/21 season then please contact the ticket office to obtain a voucher code that you will then input online during the renewal process, and this will apply the credit to the amount payable.

The voucher code will only be valid for use from Wednesday 2nd June 2021, but you should apply for it in advance. During the renewal process input this code and this will apply the credit to the amount payable.

[AraBrian]

From the website:
(So an existing season ticket holder, in GF lower or ET lower has to wait until 2nd June, if taking their credit, renew at a cost of £460 and risk losing their seat (the latter being the unfair bit imo))



2020/2021 Credits

If you wish to claim a credit for the 20/21 season then please contact the ticket office to obtain a voucher code that you will then input online during the renewal process, and this will apply the credit to the amount payable.

The voucher code will only be valid for use from Wednesday 2nd June 2021, but you should apply for it in advance. During the renewal process input this code and this will apply the credit to the amount payable.

Totally agree that is wrong mate they should be allowed to renew in the early bird and keep their seats guessing there will be reasons people are taking the money back and is utd's fault for offering it not theirs.Think utd have noticed they have f...ed up and are trying to force peoples hands not to take up their offer which is wrong they made the offer should then honour it.Think they have no faith in the fans turning down their silly offer to help the club and are panicking incase everyone takes the offer and we are sunk.