The difference back in the 60’s and 70’s when most of us were at school and then starting work is that we were taught by people who’d fought in the wars or who had been through national service.

It was all about standards and personal and collective discipline, they drilled this into us.

I remember my first day as a frozen food rep, I was out being trained by the assistant sales manager and the first call was a supermarket in Yardley Wood.

Whilst he dealt with the owner I stood and listened intently and he suddenly barked at me……”get your hands out of your pockets” …….I didn’t half jump to attention.

He lead a lovely bloke was Alan, he was 58 at that time and so was born in 1926, he told me afterwards that it was a real lack of respect towards the shop owner to be stood with hands in pockets.

He was right.

If only that was the only issue these days.