So pleased to hear that everyone is OK Soulman. I'm sure most of us never thought that removing hard shoulders was a good idea in the first place, despite the claims of some supporters of so called "smart" motorways within the Transport Dept. That Panorama report very clearly showed that the level of accidents was significantly higher on them than traditional motorways due to the technology failing so often.

When everyone has settled down a bit from the shock, 68 is also right about questioning the garage as it may have been their shoddy workmanship that led to this near miss. Maybe the Police can give some advice on that along with your niece's insurance company?

Anyhow, the main thing is that everyone is safe.