Its that time of the year when billions of parcels are in transit and firms such as Yodel are busy.

Sadly they are still in business as I have never had anything but appalling experience with them and usually do not buy from sellers if I learn that they use Yodel for deliveries - to the point of cancelling orders.

This time I missed a trick and found myself lumbered with them delivering to my office which is on a light industrial estate. So yes they plan to deliver at 9pm...21:00 hours! Do these people have the brains they are born with.

65 minutes and 15 quids worth of premium rate lines later I have still failed to penetrate their front end phone system and speak to anyone. Have been cut off twice to add insult to injury. The on line help function is permanantly unavailable too.

So it looks unlikely that anyone will get christmas presents this year 😣

Anyone else have trouble with them or is it just me they pick on?