Good point well made. The club's marketing and publicity department is at least 10 years behind the times and particularly poor.
They do not tap into potential income streams and offers that you highlight; when I was at Uni (admittedly 35 years ago!) I was in a city with a top division club and students received cheap entry then. I don't suppose the Prem would still do so, but for an U21 match? - really pathetic.
Mind you, have you tried reading the website or the programme? Any student worth their salt would spend more time correcting the numerous errors in both. They are amateur productions that would put a non-league club to shame.