what advice would you give RMT unioin

[jdfc]

I think Mick Lynch is coming across very well in the media as he comes up against the usual nonsense about letting veterans and doctors down etc.This is the same government who clapped nhs staff then offered them 1% and who wont help veterans themselves but play that card when it suits to get the public against the strikers.
They will never get all they want but hopefully some sort of compromise can be reached.As the union boss said if a 2 day strike costs the country 200 million,then his members are worth more than is being offered.

Imagine if Lynch replaced Stammer, just a thought

[eric_sinclair]

Any company that could make money with less customers will probably go with less customers. If a company found a way to make more money with no customers, it would do it.

Because companies have not found a way to do that,customers are needed, but since covid especially, companies have let their customers know, through falling standards, that they do not care about them. Since before covid really,but covid accelerated it.

Hospitality have reduced staff,which reduces the customer experience in hotels,bars,restaurants and fast food outlets. Less staff = longer waiting times on everything.

Look at dens,where we have a manky ground,dirty seats,graffiti everywhere and a general sense of being ignored,unless it's ST renewal time.

Airports have less staff,waiting times go up. Petrol companies show contempt for customers every day.
Supermarkets have self service checkouts,removing any human contact for the shopper,and, if I am any example,annoying customers who are now doing the shops job for free.

Any company that finds a way to improve profits will go for it,whether its good for the customer or not.

If you want what they have,you will still want it, food,travel, housing, whatever. The experience of getting it might not be good,but customers now endure the bad experience to get what they want. Not everyone,but enough of them.

But no company really cares about the customer experience,as long as they maximise the bottom line

Was at edinburgh airport last week,self service passport machine,shambles. 5 or 6 staff each behind a desk would have sorted shambkes in half the time.

[eric_sinclair]

Imagine if Lynch replaced Stammer, just a thought

Think we both know the outcome.

[Returnofrros]

Should clap rail workers.....like the NHS a failing over bloated organisation.

[BCram]

Should clap rail workers.....like the NHS a failing over bloated organisation.

How do you fix it. Been trying to change my thinking and instead of being Grumpy and moaning I have been trying to think of arguments that might change mindsets. Agree with you that both organisations appear to be inefficient, but, my experience recently of my docs has been very good, if you pay attention and help them as much as possible.

[Returnofrros]

How do you fix it. Been trying to change my thinking and instead of being Grumpy and moaning I have been trying to think of arguments that might change mindsets. Agree with you that both organisations appear to be inefficient, but, my experience recently of my docs has been very good, if you pay attention and help them as much as possible.

Don't use trains really.....so dinnae really give a monkeys.

Over priced, can't get a beer cause the SNP say so, prefer walking, my car or tax payer funded bus pass.

Most of this is unfixable now,.

Turn back time ...wee bit of Cher there ....don't do lockdown ....simples.

[islaydarkblue]

i started working in the sixties, at that time Saturday morning was part included in your working week.
i joined the Electrical Trades Union, the communists had infiltrated the ETU,and the changes were dramatic.
First trade to get the 40 hour week, if you worked Saturday morning, 8-12 you then got time and a half, large increase in wages, working at height money, travel expenses, and travel time if you were working out of town, dirty money on old installations etc and much more'

also at that time, safety on many installations was appalling, and you had provide your own safety gear, but the one thing that changed the safety aspect was the 1974 HEALTH AND SAFETY AT WORK ACT, brought in by the LABOUR GOVERNMENT, witch then put the onus on the employers to provide PPE and update safety in the workplace.

I find it sad to see that many of the many of the overtime rates and shift rates etc have gradually eroded and now you have zero hour contracts, and other cheap labour systems.

As an aside, being a union member i never had much time for MAGGIE THATCHER, but she did one good thing for employees.
Before 1984 , if you worked for a company, you could not own shares for that company, she changed that, and many people benefited from that, employees of gas board post office etc.

Maggie Thatcher also brought profit sharing schemes which worked very well until Gordon Brown as Chancellor of the Exchequer scrapped them and replaced them with bonus schemes which ultimately led to the banking crisis in 2008.

[islaydarkblue]

How do you fix it. Been trying to change my thinking and instead of being Grumpy and moaning I have been trying to think of arguments that might change mindsets. Agree with you that both organisations appear to be inefficient, but, my experience recently of my docs has been very good, if you pay attention and help them as much as possible.

One way to fix the NHS would be to stop using NHS hospitals for operations for private patients.

[Deeranged]

One way to fix the NHS would be to stop using NHS hospitals for operations for private patients.

I had an operation recently as a private patient (one of the benefits of telling the union to bolt and negotiating my own deals). It wasn't at an NHS hospital, had to travel to Edinburgh for it.

Not sure I've heard of private patients being treated at NHS hospitals, NHS patients are fairly regularly sent to private hospitals funded by the NHS though.

[islaydarkblue]

I had an operation recently as a private patient (one of the benefits of telling the union to bolt and negotiating my own deals). It wasn't at an NHS hospital, had to travel to Edinburgh for it.

Not sure I've heard of private patients being treated at NHS hospitals, NHS patients are fairly regularly sent to private hospitals funded by the NHS though.

I have first hand knowledge of private patients being treated in NHS hospitals and it has been happening for years.
When I received my prostate operation at the Royal Alexandra Hospital in Paisley in January 2019 as an NHS patient my surgeon (who was also my consultant) and my anesthetist were both based at Ross Hall Private Hospital and they also carried out NHS work.
For many years Fernbrae Private Hospital sent their patients to Ninewells Hospital and DRI before that for operations.
Footballers used to be sent to Fernbrae for cartilage operations so they could be treated promptly at DRI and Ninewells instead of joining the NHS queue for their operation.