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Thread: Ticket collection

  1. #1

    Ticket collection

    Just a heads up to anyone heading to shop for tickets. System has crashed & woman who served me said they couldnt print tickets. I was away to leave when a different woman asked when I had ordered & when I said Saturday she looked on screen & handed me my ticket. So not all that are serving at counter are asking. Might save a double journey if you tell them when you ordered

  2. #2
    Join Date
    Apr 2009
    Posts
    11,107
    Quote Originally Posted by Bannons boots View Post
    Just a heads up to anyone heading to shop for tickets. System has crashed & woman who served me said they couldnt print tickets. I was away to leave when a different woman asked when I had ordered & when I said Saturday she looked on screen & handed me my ticket. So not all that are serving at counter are asking. Might save a double journey if you tell them when you ordered
    They ended up taking names and addresses of everyone in the queue and were sorting everyone out that way until the system was back up. Would seem it's been a complete and utter disaster, be it online or via the shop.

  3. #3
    Join Date
    Sep 2014
    Posts
    42
    One person serving behind the counter this afternoon once they suspended online ticketing when there were five staff in the shop, an utter disgrace with such a huge queue. I stood in said queue for over 90 minutes and to make matters worse they sold my season ticket seat even though I left a voice message and sent an email yesterday after the failure of their online system. Like everyone else having issues today, the only way to get your ticket is go to the shop.

    Utter garbage Utd.

  4. #4
    Join Date
    Oct 2010
    Posts
    22,341
    Never had these problems in the glory years before the internet when there was massive demand for certain games EVERY season.I can also see a scenario in the cashless Tannadice where the system goes down and all the food goes to the pigs because they were unable to sell it,mark my words.

  5. #5
    Said it elsewhere. The whole system needs scrapped & a more professional set up installed. Shop & staff numbers no way big enough to cope with big game demand

  6. #6
    Join Date
    Feb 2019
    Posts
    1,823
    Been trying all day.... nout.... Keep getting sent around the block. Eventually get somewhere, only to be told "no tickets available for this event" Eh, good ane............... Shambolic. If you can't get your tech working don't don't bother changing. And.... it's not just United, whether it be Gas, Electricity, Sky, Virgin,online shopping, doctor/dentist appointments, DPD, LSD........... Nothing fuc**ng works.

    Unfortunately, we have a young society nowadays who think this is the norm, and don't realise that they are being given a sh*t service and just shrug and put up with it. And, if I see that buffering circle once more today I'm gonna lose the plot....

  7. #7
    Join Date
    Mar 2006
    Posts
    6,248
    I’m not sure why there are all these problems - I’m pretty sure it’s the same third party ticket seller we’ve used previously (certainly the appearance of the splash page when selecting seats is identical to that of before) and we’ve never had these issues. And that includes for sell outs like the derbies etc which have sold out pretty quick. Not sure what’s going on all of a sudden.

  8. #8
    Join Date
    Jun 2012
    Posts
    978
    I know a lot of people on here are computer literate, however I've found when nothing seems to be working, it's the fault of the squidgy organic bit, i.e. me.

  9. #9
    Join Date
    Oct 2010
    Posts
    22,341
    Quote Originally Posted by Yeats 62 View Post
    Been trying all day.... nout.... Keep getting sent around the block. Eventually get somewhere, only to be told "no tickets available for this event" Eh, good ane............... Shambolic. If you can't get your tech working don't don't bother changing. And.... it's not just United, whether it be Gas, Electricity, Sky, Virgin,online shopping, doctor/dentist appointments, DPD, LSD........... Nothing fuc**ng works.

    Unfortunately, we have a young society nowadays who think this is the norm, and don't realise that they are being given a sh*t service and just shrug and put up with it. And, if I see that buffering circle once more today I'm gonna lose the plot....
    Is it any wonder that people of my vintage do not trust paying and booking online?.I still prefer speaking to someone on the phone rather than emailing them.

    If you offered me a choice i would still rather stand in a queue than be in an online one.

  10. #10
    Join Date
    Dec 2002
    Posts
    1,452
    What an absolute farce. The whole thing is just so amateurish. It should surely be a simple process ffs.

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