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Thread: O/T Anyone still looking forward to taking holidays abroad?

  1. #141
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    Apr 2017
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    Quote Originally Posted by howdydoo View Post
    Laughable isn't it?

    Let's give Wanchai the benefit of the doubt.

    Maybe he's just not thought about it. These people who have worked hard and saved for a holiday. Paid for travel insurance or had assurances that a refund would be provided should the holiday be cancelled.

    I wouldn't expect the money to be paid back immediately but Brin should get his money back. He certainly shouldn't be writing it off, as I think, Wanchai is suggesting.

    What about people who need money back because their own lives have been affected by COVID-19? Have we considered many breadwinners in families have lost their jobs and their circumstances have changed? People who will have lost overtime, bonuses etc? They need their money back because they will have mortgages to pay, bills to pay etc.

    Brins a bad example because he is loaded. If he get's a refund, maybe he should send the money back to Richard Branson at his island retreat.
    Brin was nit talking about insurance. Hes saying he should be refunded by Virgin or his Credit Card company.

    I wouldnt touch Virgin with a barge pole. My thoughts on them are on an earlier post. Companies like Virgin and Tui are saying they will offer an alternative date or refund when once business is back up and running. Fair enough.

    However, my point. The holiday has been cancelled or postponed through no fault of the holiday company (or credit card company who represents them by association). Why should they take all of the hit?

    My question in the post above. In effect its the passenger who is not being allowed to travel. Its not the holiday company cancelling through negligence on their part. Who is at fault (in the legal sense).

    I get that you dont understand what I said - but the red mist rises when you see a post of mine and your judgement is clouded.

  2. #142
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    May 2008
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    Brin check section 75 consumer credit act

  3. #143
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    Mar 2010
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    Quote Originally Posted by WanChaiMiller View Post
    Brin was nit talking about insurance. Hes saying he should be refunded by Virgin or his Credit Card company.

    I wouldnt touch Virgin with a barge pole. My thoughts on them are on an earlier post. Companies like Virgin and Tui are saying they will offer an alternative date or refund when once business is back up and running. Fair enough.

    However, my point. The holiday has been cancelled or postponed through no fault of the holiday company (or credit card company who represents them by association). Why should they take all of the hit?

    My question in the post above. In effect its the passenger who is not being allowed to travel. Its not the holiday company cancelling through negligence on their part. Who is at fault (in the legal sense).

    I get that you dont understand what I said - but the red mist rises when you see a post of mine and your judgement is clouded.
    Shut up you tart. Stop being a baby.

    Brin: Was the Virgin flight cancelled in the end?

    I believe they're on dodgy ground to issue vouchers or provide alternative dates. Read about Sykes Cottages. They had to backtrack on their policy of issuing vouchers.

    FWIW, I've postponed a booking by one year and left the deposit as is. The company did offer a refund. If they go bust I'll take it on the chin. My choice.

    What's this 'red mist' you speak of? It's an accusation frequently thrown around on here. Is it straight out of the, debating/winning an argument book you've all read?


  4. #144
    Join Date
    Mar 2012
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    18,306
    Quote Originally Posted by Brin View Post
    Now on day 63 and still no refund, (over £7000) from Virgin.

    I’ve emailed them and they actually spoke with the Wife expressing how inundated they are with trying to process refunds.

    Pointless applying for a section 75 on the credit card as they bounce you to ABTA who in turn bounce you back to tour operators for cancelling the holiday. Any suggestions?

    So much for the 14 day rule on refunds!
    Brin do the section 75 credit act mate, done it got money back.
    Write to your bank giving the information on holiday company, date of travel, when holiday paid for, how much was the cost, include any correspondence you received form the holiday company, ( keep a copy for your self ), put that you have telephoned the company got no joy, and put that you hold the bank who's credit card it is responsable to get your money back.
    Brin my bank the Santander received my letter on the Tuesday morning, Tuesday tea time the full amount in my bank account, no messing,
    Has said been there, done it, & full amount in my bank returned.
    The bank should not bounce you off to ABTA, they have a duty to you as a account holder.

    Has to Wan Chaia saying we has customer should take a hit, like I said in a posting before to this, Tui had not paid their hotel bills for 3 months, plus they told hotels that in future they would have to wait 120 days to get paid after a traveller has used the hotel, not very good for the hotels.

  5. #145
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    Quote Originally Posted by howdydoo View Post
    Shut up you tart. Stop being a baby.

    Brin: Was the Virgin flight cancelled in the end?

    I believe they're on dodgy ground to issue vouchers or provide alternative dates. Read about Sykes Cottages. They had to backtrack on their policy of issuing vouchers.

    FWIW, I've postponed a booking by one year and left the deposit as is. The company did offer a refund. If they go bust I'll take it on the chin. My choice.

    What's this 'red mist' you speak of? It's an accusation frequently thrown around on here. Is it straight out of the, debating/winning an argument book you've all read?

    Lol Howdy. It may just be your style of writing but you come across as very angry when someone challenges your opinion.

  6. #146
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    Mar 2012
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    Also my mate came to see me regarding getting a refund from National / Shearings holidays, he was fobbed off saying he would get a full refund, which he did not.
    so he came to see me, he had paid using a Debit Card, so with a Debit Card for a claim you use Charge Back, thats where your bank you have used, gets the money back from the bank of the retailer you used, i told him to send the paperwork off using recorded delivery, to which after so long he telephoned the bank in question being the Halifax about the claim, knowing the bank had received the paperwork, after speaking to some one & verifying security information he was paid back in full.
    Section 75 credit Act is used for a Credit Card.
    Always better to use a credit card, you have more power to claim refunds with the Section 75 credit Act.
    Plus has Martin Lewis says always pay your Credit Card off in full.

  7. #147
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    Mar 2010
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    Quote Originally Posted by WanChaiMiller View Post
    Lol Howdy. It may just be your style of writing but you come across as very angry when someone challenges your opinion.
    I'm confused. I thought it was you, saying people should just throw their hard earned away.

  8. #148
    Join Date
    Jul 2006
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    18,211
    Jet2 are on the ball, I received a call from them in June to say may holiday was cancelled and that I didnt need to do anything, the money was back in my account within 10 days.

    Will book with them again, hearing Virgin are taking more than 16 weeks

  9. #149
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    Apr 2017
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    Quote Originally Posted by gm_gm View Post
    Jet2 are on the ball, I received a call from them in June to say may holiday was cancelled and that I didnt need to do anything, the money was back in my account within 10 days.

    Will book with them again, hearing Virgin are taking more than 16 weeks
    Its not about being good or slack. Its straight forward cash flow (liquidity &#128513, and surprised so many dont get it.

    J2 were in good shape financially. Virgin were nearly bankrupted and got a £1.2bn bail out loan. Tui got a €1.8bn bailout from the German government. One of the conditions for the Tui loan is they couldnt make refunds until trade is back up and running.

    Howdy painted a sob story of hardworking folk losing their hard earned to Virgin and the money going straight in the back pocket of Branson. Complete rubbish. Virgin are cutting 3,500 jobs. This is about trying to protect jobs of ordinary hard working people in the holiday industry.

    The Sykes case was interesting. Looks like they changed policy on refunds through consumer pressure. The Competition and Markets Authority say customers should not be left out of pocket yet admit 'holidays could not go ahead due to Government restrictions'. So holiday companies are not at fault yet liable.

    My point is that if customers push for refunds it could bankrupt the industry and no one wins.

  10. #150
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    Mar 2012
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    Quote Originally Posted by gm_gm View Post
    Jet2 are on the ball, I received a call from them in June to say may holiday was cancelled and that I didnt need to do anything, the money was back in my account within 10 days.

    Will book with them again, hearing Virgin are taking more than 16 weeks
    We should have had a 3 week holiday with Jet2 in May, to Turkey, which was cancelled, I got a telephone call from Jet2, asking what I wanted to do cash or another booking, no mention of the voucher system, i told them cash, back in my account same day, no problem.

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