Quote Originally Posted by offshore_arab83 View Post
There was an email sent oot on 9th January G, and was a poor response to it, granted this is old data but the initial response of 3600+ contacted yet only 1200 bothered their arse to respond

see below sir

Out of the 3600+ households we reached out to, almost 73% opened the email and over 1900 clicked onto the survey. This meant that we have so far received almost 1200 responses to the survey.

Although the response so far to the survey has been fantastic in terms of the large majority of fans agreeing to waive their credits, we have only received responses from about 25% of season ticket holders, and we really need a much bigger survey response before we can make any firm decisions regards our financial planning for 2021. So if you have not already done so, please complete this survey at your earliest convenience.

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The thing is though J, they called it a survey, but it wasn’t really a survey, as your decision was final (if waiving the credit), which was a bit sneaky.
Bearing in mind this pandemic has now lasted over a full year, with many people financially impacted, nobody should’ve been forced to make a decision, some 4-5 months before the current season ended, never mind for when the next starts, or not knowing what league we would be in!!
I have no intention of taking anything back, but that approach irked me, so I deferred my decision. Fortunately, I can waive the credit and get a new season ticket, but sadly, I’m sure many are not in the same position, and now, those that may NEED to exercise that option to get their credit, are being punished, by having to pay full price, and possibly lose their existing seat (some could be long standing season ticket holders, who’ve always sat in the same seat, with friends or family!).
Loyalty goes both ways, and I don’t think the club have managed this well at all, to be honest. It was stupid to offer it in the first place, granted, but while we did get games streamed, Joe Public could watch games at a much cheaper price than they would PATG, so season ticket holders still took a hit.
For some fans, it could be the difference between watching United next season, or not, and I would never want any Arab denied that privilege.