iFollow auto-renewal

[Willo1962]

I noticed today that iFollow charged me £45 for auto-renewing my yearly subscription, despite no longer having the rights to domestic games. I couldn't even log in to the app or the website to manage my subscription. I emailed iFollow/EFL, and the person there said there's nothing they can do about it and that I should take it up with the Notts.

How does that make sense? Anyone else had the same experience? Seems pretty illegal to take someone's money for a non-existent service while removing their ability to cancel the subscription.

Did the same to me but got an auto refund a few days later

[slack_pie]

Did the same to me but got an auto refund a few days later

Did you contact someone to get the refund? The iFollow people aren't willing to help, which seems pretty crazy given that they've happily taken my money for a service that doesn't exist.

[Willo1962]

Did the same to me but got an auto refund a few days later

No didnt have to contact anyone, just got email stating it had been refunded, checked bank account and it was there.