Season ticket collections?

[Ericsladkilnhurst]

When I tried to buy tickets online for the Sheffield United game there was no option to pick up printed tickets or have them posted, it was digital only so I went to the ticket office, and even then they asked me if I wanted a printed ticket or not.

Looks like they're really pushing us to use the digital ones, people might be more open to using them if they could have any confidence that they'd actually work.

Like you say MasbroughMiller the digital system is not for everyone with the phone.
I have been in queues in the supermarket, people paying their bill using the mobile phone, they had problems,
so been been in the queue for over 10 minutes, after putting our items on the conveyor belt.
Problem is people don't carry cash or use a card, so when the mobile banking lets them down, they are stuck.
I don't use my mobile phone for payments, use my card[s], but still carry cash, in case my card[s] fail.
Took note a lot of people match days pay for the drinks with the mobile phone.

[UlleyMiller]

When I tried to buy tickets online for the Sheffield United game there was no option to pick up printed tickets or have them posted, it was digital only so I went to the ticket office, and even then they asked me if I wanted a printed ticket or not.

Looks like they're really pushing us to use the digital ones, people might be more open to using them if they could have any confidence that they'd actually work.

They also need to consider that not everyone has a mobile with them (no obligation to own a mobile), children will need an alternative (mine don't carry mobiles so the card is an easy thing to manage, not so much with separate digital tickets), and having witnessed (generally older people, but not to stereotype) folk at airports recently trying to stop auto-rotate and the queues that creates, I think the fool's gold of a digital ticket needs to be thought about.

[Tigerish]

Just reading that q and a on the Millers website and I'm relieved I opted for a physical one.
What could possibly go wrong with the digital version? Lots
I predict a riot

[DK_NY]

The digital tickets were introduced last season, i had one.
There were teething problems for the first few games but we seem to get that with all kinds of ticket at nys. If i remember rightly the biggest issue was cup games where we had a paper ticket which wouldnt scan so they told us to queue at ticket office for a reprint which, you’ve guessed it, wouldnt scan. They had to let us in at the last minute on a visual ticket check. I suspect the system was rejecting the paper tickets as the computer knew we were digital customers.
Those hiccups aside there were no issues but i have opted for a physical card this year so i dont have to worry about my phone being out if charge.
Also for anyone who might miss a few games due to holidays you cant lend a digital ticket to a mate.

[fc_miller]

Also for anyone who might miss a few games due to holidays you cant lend a digital ticket to a mate.

This is likely one of the reasons why they want people to move to digital, no sharing your season ticket.
there will be plenty that miss games due to other reasons than going on holiday, e.g. those that dont attend night games, work, illness. Especially when games move around for sky and/or policing, having a physical card means you can pass it on to family or friends so its not wasted. Albeit you have to find someone willing to go in your place!

[Brin]

Season Tickets now available for collection. Been and collected ours this morning.

[Ericsladkilnhurst]

The digital tickets were introduced last season, i had one.
There were teething problems for the first few games but we seem to get that with all kinds of ticket at nys. If i remember rightly the biggest issue was cup games where we had a paper ticket which wouldnt scan so they told us to queue at ticket office for a reprint which, you’ve guessed it, wouldnt scan. They had to let us in at the last minute on a visual ticket check. I suspect the system was rejecting the paper tickets as the computer knew we were digital customers.
Those hiccups aside there were no issues but i have opted for a physical card this year so i dont have to worry about my phone being out if charge.
Also for anyone who might miss a few games due to holidays you cant lend a digital ticket to a mate.

This is likely one of the reasons why they want people to move to digital, no sharing your season ticket.
there will be plenty that miss games due to other reasons than going on holiday, e.g. those that dont attend night games, work, illness. Especially when games move around for sky and/or policing, having a physical card means you can pass it on to family or friends so its not wasted. Albeit you have to find someone willing to go in your place!

I think last season form, you would have had to pay someone to use your season ticket.

[Ericsladkilnhurst]

Season Tickets now available for collection. Been and collected ours this morning.

Thanks Brin, I will pick ours up Tuesday morning

[Brin]

Thanks Brin, I will pick ours up Tuesday morning

ELK, tell you what pal, they'll be a hell of a queue on next Saturday for those that can't get down to collect theirs from today and during next week. Another delayed kick off for those who can't get in the stadium in time for the kick off?

Some will turn up at 2.30 ish thinking they'll be able to walk straight in and collect theirs. Can see the queue now snaking back to where the ambulance parks up

[Ericsladkilnhurst]

Season Tickets now available for collection. Been and collected ours this morning.

Just this minute got a e-mail from the club saying pick up details of the season ticket.

[fc_miller]

ELK, tell you what pal, they'll be a hell of a queue on next Saturday for those that can't get down to collect theirs from today and during next week. Another delayed kick off for those who can't get in the stadium in time for the kick off?

Some will turn up at 2.30 ish thinking they'll be able to walk straight in and collect theirs. Can see the queue now snaking back to where the ambulance parks up

You would hope that they set up a few tables in one of the vacant units or maybe outside each stand, for those collecting on Saturday so not to fill up to Red and White shop.

[Brin]

You would hope that they set up a few tables in one of the vacant units or maybe outside each stand, for those collecting on Saturday so not to fill up to Red and White shop.

Good shout but you are talking common sense so don't expect anything like that to happen.

[Ericsladkilnhurst]

Just got a message from RUFC with Ticketmaster.
Saying down load my digital season ticket.
Paid 3 pounds for 2 physical season tickets already.
Be hopes they have 2 physical season tickets ready for pick up tomorrow Tuesday when I go to pick them up in the morning

[RU66]

Never had to mess about like that. Never done auto-nenewal. Just pay for season tickets in full by the deadline to keep the sames seats. Then collect them when they're ready to be at the club shop. Going tomorrow to.

[MillmoorRon]

We paid for physical cards and received the digital ticket e-mail this morning.

My seat neighbour went down to the club shop and we now have cards too!