O/T. Waitrose 😡

[Stansmate]

Sacked a security employee who confronted some scum bag thieving Easter Eggs

The guy had worked there for 17 years

Worra loada sheeite they are !! I use Waitrose down ere or did !!

Wont give them another fxxxxxxxin penny after this.

UTM

[Jocksgloves1]

Perhaps they're worried about the shop lifter taking them to court. After all, every loss through crime is added on to their customers bills.

[Ericsladkilnhurst]

Sacked a security employee who confronted some scum bag thieving Easter Eggs

The guy had worked there for 17 years

Worra loada sheeite they are !! I use Waitrose down ere or did !!

Wont give them another fxxxxxxxin penny after this.

UTM

Perhaps waitress were thinking of making some employees redundant.
So sack this bloke, saves on redundancy payment.
Has said, people ought to boycott the store, hope the bloke takes waitrose to a tribunal.

[ragingpup]

Perhaps waitress were thinking of making some employees redundant.
So sack this bloke, saves on redundancy payment.
Has said, people ought to boycott the store, hope the bloke takes waitrose to a tribunal.

He won't have a leg to stand on. Bloke breached his own company policy before in approaching suspected shoplifters (against explicit store policy on safety grounds, as simple shoplifting event that had been witnessed became an altercation which runs risk of harm to him and others, hence the policy). He'd done this previously and been warned, and then did it again. All he has to do is escalate it to seniors who call in trained staff and/or police.

We don't know enough to know what his motivations were in confronting the shoplifter rather than do what he's been instructed to do. But the policy is there to prevent untrained staff escalating an event that endangers themselves and others who could then be dragged in. Don't know how this gets moved to manipulated outrage territory.

[KerrAvon]

I agree with raging.

It is very dangerous to reach conclusions on only one side of the story.

Waitrose has a duty of care to its employees and puts policies in place to protect them. Its insurers will require that of them.

If this bloke was simply trying to do the right thing then the outcome seems harsh. But if he has repeatedly engaged in doing it despite being warned, what are Waitrose supposed to do?

[Old_time_miller]

There is the legal side of this. Sacking the employee is not a good idea, could be avoided, but if the offender and the staff or a member of the public were to get injured or severely or worse, sueing is a very real risk to businesses and they will not put themselves at risk of it happening.

There is no deterrent to shoplifting, not the petty stuff, but that adds up to a huge amount of money a year. And me and you are paying for it.
Only laws will make any meaningful change. And it is not easy to do. Which is why Waitrose has said what it has said and the reason is not what it has said. Getting a law suit or suits against them, they have to pay for.

So, we pay for the shoplifting.

[Stovicmiller]

Why bother with security if they are not allowed to intervene , a shop assistant could alert higher management, this is another reason the country is going down the ****hole .

[ragingpup]

Why bother with security if they are not allowed to intervene , a shop assistant could alert higher management, this is another reason the country is going down the ****hole .

Shop assistants job is taken up by assisting in the shop. The first level of security is very basic, they aren't trained in handling confrontations with safety of everyone in the store in mind. Their job is to keep a look out for crime and then report it upwards when seen to be dealt with by trained staff.

I can appreciate you're wanting a romantic idea of have a go heroes, good guys that wrestle bad guys to the floor and sit on them until the cops arrive etc, but in the real world unskilled confrontation can not only be a danger to the untrained person 'having a go' to can then draw in members of the public to try and intervene in an escalation. Hence shops(not just Waitrose in sure) have policies to safety of all in shop, only allowing trained staff or police to do the confronting.

[Stovicmiller]

It?s not a romantic idea , it?s bout doing whats right. I same security guard sees your wife being assaulted in the shop what would you like him to do A help your wife or B call higher management.

[Stovicmiller]

Maybe you and Kerr would hold hands while someone was being assaulted but I wouldn?t I?d go to help . Still a Green Party member ragging.

[ragingpup]

It?s not a romantic idea , it?s bout doing whats right. I same security guard sees your wife being assaulted in the shop what would you like him to do A help your wife or B call higher management.

Sorry, bit old fashioned but I think safety of the people, staff and customers, in the shop overrides immediate confrontation of someone stealing easter eggs.

How is stealing easter eggs (or other shoplifting) the same thing as physical assault? Completely different and ridiculous to compare.

Can you not see how a badly handled intervention from a security member who then triggers a confrontation with a criminal that then forces shoppers to try and intervene and put themselves in danger? That's why the policy is there.

[Stovicmiller]

Sorry, bit old fashioned but I think safety of the people, staff and customers, in the shop overrides immediate confrontation of someone stealing easter eggs.

How is stealing easter eggs (or other shoplifting) the same thing as physical assault? Completely different and ridiculous to compare.

Can you not see how a badly handled intervention from a security member who then triggers a confrontation with a criminal that then forces shoppers to try and intervene and put themselves in danger? That's why the policy is there.

are they not both criminal offences, and a physical assault could just be a push not a punch . It?s bout what is right or wrong , you forgot to mention if you?re still a looney green member , didn?t see you on the stage last week with your party leader.

[Stansmate]

At the one I use but wont again !

A few weeks ago a couple walked in with an empty pushchair - filled it and a basket with most expensive bottles and walked out past the security guy who politely asked them to stop. He got a barrage of abuse and threats and off they walked with over ?1300.00 ?s - all on cctv !!

Theyve even gone back since ( I know some of the staff ) Even at the self checkouts you can fill yer bag and walk off without an alarm sounding.

No wonder they?re so bleedin expensive cos we pay in the end.

Time for a real change with the increasing number of scum doing this. Why they don?t get sprayed with some dna type spray on leaving might help.

Really dont get why some on here discredit the response to someone prepared to do the right thing.

The guy should be rewarded not penalised !!

[Ericsladkilnhurst]

Shop assistants job is taken up by assisting in the shop. The first level of security is very basic, they aren't trained in handling confrontations with safety of everyone in the store in mind. Their job is to keep a look out for crime and then report it upwards when seen to be dealt with by trained staff.

I can appreciate you're wanting a romantic idea of have a go heroes, good guys that wrestle bad guys to the floor and sit on them until the cops arrive etc, but in the real world unskilled confrontation can not only be a danger to the untrained person 'having a go' to can then draw in members of the public to try and intervene in an escalation. Hence shops(not just Waitrose in sure) have policies to safety of all in shop, only allowing trained staff or police to do the confronting.

You say staff are there to assist a customer,
next you will be saying the employee should have helped the thieves carry the goods out.
I posted sometime ago about immigrants walking into Matalan in Pargate, putting new shoes on, & walking out, which my wife & friend witnessed, told staff nothing done.
Our Country has gone to the dogs.

[CAMiller]

You say staff are there to assist a customer,
next you will be saying the employee should have helped the thieves carry the goods out.
I posted sometime ago about immigrants walking into Matalan in Pargate, putting new shoes on, & walking out, which my wife & friend witnessed, told staff nothing done.
Our Country has gone to the dogs.

It's not the country ELK as it's happening around the world. It's humankind that has gone to the dogs. In fact that's an insult to dogs.